Privacy Policy

Effective Date:28/11/2024

Digital Smart Lab is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("the App"). Please read this policy carefully to understand our practices regarding your data.

1. Information We Collect

1.1. Information Provided by Dentists

When using the App, you may provide the following information:

• Dentist Details: Name, email address, phone number, clinic address, and other professional details during registration.
• Patient Data: Names, contact details, medical history, treatment records, and appointment schedules.

1.2. Automatically Collected Information

When you access the App, we may collect:

• Device Information: Device model, operating system, and unique identifiers.
• Usage Data: Log files, usage patterns, and diagnostic data to improve the App.

1.3. Sensitive Data

The App may handle sensitive patient information (e.g., medical history and treatment details). We treat this data with the utmost confidentiality and comply with applicable laws.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and manage the App's features.
• To maintain accurate treatment records and patient management tools.
• To improve the App's functionality and user experience.
• To communicate with you about updates, technical issues, or other relevant matters.
• To comply with legal and regulatory obligations.

3. Data Sharing and Disclosure

We do not sell or share your information with third parties, except as outlined below:

• Service Providers: Trusted third parties that assist in App development, maintenance, or support.
• Legal Requirements: If required by law, to comply with legal processes or government requests.
• With Your Consent: When you explicitly authorize data sharing.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. These include:

• End-to-end encryption for sensitive data.
• Secure authentication mechanisms for accessing the App.
• Regular security audits and updates.

5. Retention of Information

We retain collected data for as long as necessary to provide services or comply with legal obligations. You may request the deletion of your data by contacting us at [Your Contact Email].

6. Your Rights

As a user, you have the right to:

• Access your personal data and patient records.
• Request corrections or updates to inaccurate information.
• Request the deletion of your data, subject to legal constraints.
• Lodge a complaint with the relevant data protection authority.

7. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external platforms. Please review their privacy policies independently.

8. Children's Privacy

The App is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected with an updated "Effective Date" and communicated via the App or email.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [Your Contact Email]

Phone: [Your Contact Phone Number]

By using the App, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the App.